Core Service Providers List

Last Updated: December 25, 2024

Replista uses trusted third-party service providers to deliver secure and reliable services to our customers. These providers support critical functions including IT infrastructure, payment processing, communications, and platform integrations.

In the interest of transparency regarding data protection, we publish this list of core service providers that we use to deliver our services. We require all service providers to maintain strict data protection and confidentiality obligations consistent with our Privacy Policy and Data Processing Addendum (DPA).

This list may be updated periodically as our business evolves.

Core Service Providers

Provider Purpose of Processing Location (Data Center)
Google LLC
Cloud Infrastructure:
Provides the core infrastructure for our entire service. This includes application hosting (Google Cloud Functions), database management (Firebase Firestore), data storage (Firebase Storage), and user authentication. All customer data resides on Google's platform.
United States, Global
Meta Platforms, Inc.
Platform Integration:
Enables the primary functionality of our service by providing integration with Instagram via the Instagram Graph API. This is used for sending and receiving messages and retrieving profile information.
United States, Global
Stripe, Inc.
Payment Processing:
Processes all subscription payments for our paid plans. We do not directly store or handle our customers' credit card information.
United States, Global
Slack Technologies, LLC
Communications:
Used for internal communications and to deliver important service-related notifications to our customers, such as maintenance alerts or critical updates.
United States, Global

Contact Us

If you have any questions about our Service Providers, please contact us at:

BIT Inc. (株式会社ビーアイティー)
Email: support-replista@bit-sys.co.jp