Refund & Cancellation Policy

Refunds

• We do not provide refunds for usage fees already paid, regardless of the reason
• Due to the nature of digital services, we cannot provide refunds for services once used
• Even if the contract is cancelled or terminated, paid usage fees will not be refunded
• Refunds cannot be processed after payment procedures are completed for any reason

Cancellation

Cancellation Steps

1. Access the settings page within Replista service
2. Select "Plan Management" or "Account Settings"
3. Click the "Cancel Subscription" button
4. Select cancellation reason (optional)
5. Confirm cancellation

• A confirmation email will be sent after completing cancellation procedures
• You can continue using the service until the end of your current billing period
• Service usage will automatically stop after the billing period ends

Auto-Renewal

• Contracts are automatically renewed under the same conditions upon expiration
• If you do not wish to renew, please cancel before the contract period expires
• Monthly plans: Auto-renewal every 1 month
• Annual plans: Auto-renewal every 12 months

Plan Changes

• Upgrades to higher plans are available at any time
• Downgrades to lower plans will take effect at the next renewal
• No refunds are provided for price differences when changing plans
• Plan changes can be made through the service settings page

Payment Delays

• Service usage may be temporarily suspended if payment is overdue
• Service usage will resume after payment confirmation
• Prolonged payment delays may result in contract termination